McLaren Health Care's mission reads: "We will be Michigan's best value in health care, as defined by quality outcomes and cost."  Since 2000, MHC has partnered with PHNS to re-engineer their workflow and business processes, and provide leading edge technology.  With PHNS' help, MHC strives to continually improve patient-focused healthcare.

McLaren Health Care continuously seeks new, innovative and cost-efficient technology to provide the best patient care.  Since 2004, they have partnered with PHNS to help them on this quest.  The Patient Information Exchange is a technology solution connecting disparate clinical patient information systems across MHC for improved patient care.

"Knapp Medical Center will be where: Patients seek their healthcare; Doctors seek to practice; Community seeks healthcare information and education; Volunteers seek to serve; Employees seek to work."  This is the vision statement of Knapp Medical Center and they chose PHNS as their technology and electronic health record (EHR) business process partner to help make this vision a reality.

On June 26, Rick Kneipper, Chairman of the Coalition for Improving Patient Care through Information Technology (CIPCIT) and Chief Administrative Officer and Co-Founder of PHNS, Inc., presented a staff briefing to the Congressional Health Care Caucus in Washington, DC.  The presentation was titled "Has the Stimulus Advanced Health IT?"  It focuses U.S. healthcare and the federal stimulus money. 

As a result of PHNS’ efforts and expertise in managing the revenue-cycle at TGH, the hospital’s cash collection significantly increased, consistently exceeding the $2 million mark in January through May of 2007. PHNS’ guidance to TGH at a crucial stage allowed the hospital to smoothly maneuver through a large grid of challenges and changes.

"PHNS’ role in the systemization of the EMR has improved our productivity, reshaped our business processes and allowed us to do more for less," said Phil Incarnati, President and Chief Executive Officer of MHC. "PHNS continues to play a key role in MHC's ability to stay competitive and profitable at a time when so many other not-for-profit hospitals are hurting. PHNS is helping us live up to our mission to be Michigan's best value in healthcare as defined by quality outcomes and cost."

“I was amazed at how quickly PHNS was able to assess the situation, develop a plan and implement it to make a positive impact,” said Gale Easley, Board President of CCMC. Thanks to PHNS’ financial and operational assistance, CCMC is on the path to future financial success so that it can continue its mission to provide healthcare services to the Comanche community.

With the aid of professionals at PHNS, DCS-ARK now functions under a strong, stable and new CEO. The ministries are more structurally viable today.  In addition, PHNS has positioned itself as an ongoing resource to assist the ministries periodically as the need arises. The engagement was beneficial to PHNS as well, giving it the opportunity to support DCS-ARK’s healthcare model of serving the poorest in the nation. The thriving ministries can now continue to provide care with high value and quality, process integrity and emotional connectedness to those in need.